Welcome to our help center! Find all the essential information for a smooth and enjoyable shopping experience here.
1. Orders & Payments
How to place an order?
Select your items, add them to your cart and follow the validation steps.
What payment methods are accepted?
We accept payments via SumUp (bank card), cash in Click & Collect, and soon Twint .
2. Shipping & Delivery
What delivery methods are available?
We offer different delivery options to suit your needs. Cons Visit our Deliveries page for more details.
What are the delivery times?
Delivery times vary depending on the destination and delivery method selected.
3. Returns & Exchanges
Can I return an item?
For hygiene reasons, some items are not eligible for return. See our return policy for more information.
4. Customer Service & Support
How to contact us?
You can write to us via our contact form or by email to info@lsdlboutique.ch .
Is there a space for exchange with the community?
Yes! Join our help forum to ask your questions and share your experiences.
